89vd Privacy Policy

89vd (referred to hereinafter as "we", "our", or "the platform") is committed to providing a safe and reliable online casino and sports betting experience for users in Bangladesh. This privacy policy describes how we collect, store, use, and protect your personal information on our website 89vd.cam.

By using our platform or registering an account, you are considered to have given your consent to all the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

When you create an account, use our services, or contact us at 89vd, we may collect various types of information. The categories are described in detail below:

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification — only persons aged 21 or above may register).
• Email address and a username.
• Payment method details for financial transactions (such as bKash, Nagad, Rocket, Upay, or bank account details).
• Copies of government-issued identity documents required for identity verification (as part of the KYC process).
• Any information provided when contacting us via live chat or email.

1.2 Automatically Collected Information

• IP address and device identification information.
• Browser type, operating system, and device model.
• Your activity on the platform — such as game play history, bet amounts, and login times.
• Session information collected through cookies and similar tracking technologies.

We use your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To securely complete deposit and withdrawal requests.
• Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Responsible gaming: To identify potentially risky behavior and provide related support.
• Customer service: To respond to your complaints or questions and provide assistance.
• Service improvement: To analyze user experience and enhance platform functionality.
• Legal compliance: To comply with applicable laws and regulations.

89vd does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We use trusted third-party services for payment processing, KYC verification, cybersecurity analysis, and IT infrastructure management. These partners are provided only the information necessary for their specific tasks and are required to comply with our privacy standards.

3.2 Legal Obligations

We may disclose necessary information in response to a court order, a lawful request from law enforcement, or any other legal obligation.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will provide advance notice in such cases.

89vd has implemented industry-standard technical and administrative security measures to protect your information:

• SSL encryption: All data transmitted on our website is encrypted using SSL/TLS technology.
• Secure servers: User data is stored on secured servers with active firewalls to prevent unauthorized access.
• Access controls: Only authorized personnel may access your information, and only when necessary.
• Regular security audits: Regular security audits are conducted to identify vulnerabilities.
• Two-factor authentication: A two-factor authentication option is available as an additional security layer for your account.

However, no method of transmitting or storing information over the internet is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee complete security.

Cookies and similar technologies are used on the 89vd website. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure the basic functionality of the platform.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help analyze user behavior to improve the quality of our services.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.

We retain your personal information only for as long as necessary. Specifically:

• Information is retained for the duration your account is active and for the legally required period thereafter.
• Financial transaction records are kept for a minimum of five years, as required to comply with anti-money laundering regulations.
• After account closure, certain information may be retained for a defined period as part of our responsible gaming policy.
• Your preferences take effect immediately after you opt out of marketing communications.

As a registered user at 89vd, you have the following rights:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (however, information retained due to legal obligations may not be deletable).
• Right to object to processing: The right to object to the use of your information for marketing purposes.
• Right to data portability: The right to receive your information in a structured, commonly usable format.

Send any requests regarding these rights to our support team. We will endeavor to respond within 30 business days.

89vd is intended only for persons aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe a minor has registered on our platform, please contact us.

In some cases, your information may be transferred to servers or service providers located outside Bangladesh. In such cases, we ensure that the relevant parties comply with appropriate data protection standards and maintain the security of your information.

89vd reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Update the "Last updated" date on this page.
• Notify registered users via email (where applicable).
• May display a notice on the platform.

Continued use of the platform after any changes will be considered your consent to the updated policy.

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us through the following:

We take all requests relating to personal information seriously and will endeavor to respond as promptly as possible.