89vd Responsible Gaming — Your Safety Is Our Priority
Entertainment should be fun — not a burden. 89vd is committed to helping you play safely within healthy limits. For players aged 21 and over only.
What Is Responsible Gaming and Why Does It Matter?
Online gaming is a recreational activity — when kept within limits. 89vd believes responsible gaming is not just a policy, it is our duty to every player. We want you to enjoy casino games or sports betting as a source of fun — never as a source of financial stress.
Responsible gaming means setting a budget for yourself, sticking to time limits, and taking breaks when needed. On the 89vd platform you have full control over your play — set deposit limits, take a time-out, or temporarily or permanently exclude yourself if necessary.
Remember: gaming is never a way to earn income or pay off debt. It is for entertainment only. If you feel that gaming is having a negative effect on your life, contact our support team right away. Our 24/7 Bengali live chat support is always here for you.
Our Protective Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period.
Time-Out
Take a temporary break from your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or place bets — take a moment to rest.
Self-Exclusion
If you feel you need a longer break, you can exclude yourself for anywhere from 3 months to 5 years, or permanently. This takes effect as soon as the decision is made.
Session Time Limit
Set a specific time limit for each session. When the time is up the system will automatically notify you and you can log out. This helps you avoid playing for extended periods.
Play History and Reports
View your full deposit, withdrawal, and betting history at any time. Understand your spending patterns and make informed decisions.
24/7 Bengali Support
Our support team is always here for you whenever you need help. Get assistance any time of day or night through live chat in Bengali.
Age Restriction
For Players Aged 21 and Over Only
To open an account and play at 89vd you must be at least 21 years old. We verify age at registration and may request identity documents at any time. Underage play is not permitted — we follow this policy strictly. If you know of anyone underage trying to use our platform, please let us know immediately.
Signs of Problem Gambling
If you notice any of the following signs in yourself, it is time to seek help.
- Placing repeated bets trying to win back money you have lost
- Being unable to stop playing or feeling uncomfortable when you try
- Hiding your gaming from family or friends
- Betting money meant for bills or essential expenses
- Gaming is causing problems with your sleep, work, or relationships
- Borrowing money or selling belongings to fund your play
- Turning to gaming to escape stress or sadness
How to Set Limits
Log In
Log in to your 89vd account and go to Account Settings.
Responsible Gaming Tab
Click on the "Responsible Gaming" option.
Choose a Tool
Choose whichever you need — deposit limit, time-out, or self-exclusion.
Confirm
Confirm the limit or break. Changes will take effect immediately.
Self-Exclusion and Policy
Temporary Exclusion
Deactivate your account for between 30 days and 6 months. During this period no promotional emails will be sent to you. Your account will not be reactivated automatically when the period ends — you will need to apply.
Permanent Exclusion
If you want to stop gaming permanently, we can close your account for good. This decision cannot be reversed. Contact us via live chat or email.
Balance Refund
During self-exclusion you can request a withdrawal of any remaining balance in your account. The minimum withdrawal is ৳500. Processing is usually completed within 30 minutes to 3 hours.
Account Verification
We follow a KYC (Know Your Customer) verification process. Age and identity must be confirmed using a national identity card or passport. This is an important measure for protecting underage individuals.
Opting Out of Marketing
You can turn off all marketing communications from us (email, push notifications) at any time. Do this through Account Settings or via live chat.
Real-Time Reminders
Time reminders are displayed on screen during long sessions. These keep you aware of how long you have been playing and prompt you to take a break when needed.
Tips for Healthy Gaming
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Set a budget before you play and stay within that limit.
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Do not chase losses by placing more bets.
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Take regular breaks — at least 10 minutes every hour.
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Do not play when you are tired, feeling low, or under the influence of substances.
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Only play with money beyond what you need for everyday expenses.
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Keep a balance between gaming and spending time on other hobbies and with family.
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Do not think of gaming as a source of income — it is entertainment only.
Protection of Minors
89vd strictly ensures that no one under 18, or under 21, can open an account or play on our platform.
If there are children or teenagers in your household, use a password on your device and make a habit of logging out. Use parental control software.
If you suspect a minor is using 89vd, contact us directly. We will act quickly.
To report a minor protection concern, contact us at [email protected] or through 24/7 live chat.
Need Help? We Are Here
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Start a live chat for any question about gaming concerns, setting limits, or your account — every message gets a response.
Email Support
To discuss something in detail, email us at [email protected] — our team will get back to you as soon as possible. All responsible gaming requests are handled on a priority basis.
Play Safe, Play Happy
Enjoy 89vd games through responsible play. Whether it is cricket, slots, or casino — enjoy every moment while staying within your limits.